Veteran’s Day Hours
The following areas for CTS will be open on Friday, November 10, 2023 for normal operating hours: AIS – Administrative Information Systems DMS – Device Management Services IT Service Desk Telcom These...
View Article[INPROGRESS] Brightspace unavailable
Brightspace is currently unavailable. The automated announcement on the SUNY Help Desk number indicates that SUNY is aware of the issue and their administrators are working on the problem. There is no...
View Article[RESOLVED] Brightspace unavailable
Brightspace access is now restored. If further issues occur, they will be noted here on the status page. If you have any questions, please contact the IT Service Desk at x4444 or...
View Article[ANNOUNCE] Banner/BearPAWS/BearDeN down 1/9/24 from 5am-7am
ITEC will be performing Oracle database patching on Tuesday January 9, 2024 from 5:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.
View Article[ANNOUNCE] Phone System Temporary Outage
CTS will be working with our telephone services carrier this evening between the hours of 6:00pm and 9:00pm to do a services migration of the campus telephone circuits to a fiber optic based carrier....
View Article[ANNOUNCE] Phone System Temporary Outage
CTS will be working with our telephone services carrier this evening between the hours of 6:00pm and 9:00pm to do a services migration of the campus telephone circuits to a fiber optic based carrier....
View Article[ANNOUNCE] Banner/BearPAWS/BearDeN down 2/14 12am-7am
ITEC will be performing maintenance patching on Wednesday February 14, 2024 from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will be unavailable.
View Article[INPROGRESS] Incoming phone calls to campus failing
Incoming phone calls to campus are currently failing. Outgoing calls are proceeding as expected. CTS technicians are working with the service provider to restore service. An announcement will be made...
View Article[RESOLVED] Incoming phone calls to campus failing
The telephone service provider has restored service and calls to and from campus are working as expected. Please report any issues to the IT Service Desk at x4444 or itservicedesk@potsdam.edu
View ArticleCTS Presidents’ Day Hours
The IT Service Desk and Device Management Services will be open on President’s Day, Monday, February 19, 2024, in support the instructional needs of the campus. CTS Operations, CTS Administration,...
View Article
